Royal Orthopaedic Hospital
Bristol Road South, Northfield, Birmingham, England, B31 2AP
65,377
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
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Staff
Reviews
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by
9th October 2020
Fast and efficient. Helpful and friendly Did not feel rushed through and everything was very clear.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Ward 12
written by a patient
9th October 2020
Calm and nice in all outcomes, always smiling, even in these tough times. :)
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Woodlands Suite
written by a patient
9th October 2020
Staff pleasant always asking if I needed anything.
Royal Orthopaedic Hospital
2020-10-09
Person
4
5
0
Review of Ward 4
written by a patient
9th October 2020
All excellent. The reservations indicated in 2&3 had to do with uncertainity especially about timing. A very minor issue which was never critical. Mainly inconvenient over pick-up time at discharge.
Suggested improvements
Get main appointment times given by post and by phone to agree there appear to be 2 different systems.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by a patient
9th October 2020
Nurses were very helpful and explained everything.
Royal Orthopaedic Hospital
2020-10-09
Person
3
5
0
Review of Ward 3
written by a patient
9th October 2020
I was only given my meds out of the looked cabinet for the last 3 days. My line finish was suppose to be done on Thursday it got done Monday! When I was told something of one nurse, Like when my nerve block was coming, shifts would sard and the next nurse would not know anything about it, it seemed most things we ask were always passed on to the next person but nothing resolved for days.
Suggested improvements
I think communication between professionals we quite poor, the nurses seemed to never quite know what was happening or when, also with me being on TCT ward, I would expect to have a nurse that knows what my treatment include and how to do it! My mum was ask how to flush my nickname line, as the nurse did not know however.
Royal Orthopaedic Hospital
2020-10-09
Person
4
5
0
Review of Spinal
written by a patient
9th October 2020
The lady at reception was very abrupt and made me feel uncomfortable when she started shouting at me because I could not hear her very clearly when she first spoke to me.
Suggested improvements
Teach you lady at reception how to welcome patients is a friendly manner.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Arthroplasty
written by a patient
9th October 2020
Clear, well explained and personal.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of High Dependency Unit
written by a patient
9th October 2020
Because your all amazing.
Suggested improvements
Nothing.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by a patient
9th October 2020
Very informative about everything.